Privacy Policy

1. Introduction

R8 PRIME ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (regnr8me.com) and use our services. Please read this policy carefully.

2. Notice of Privacy Practices

To the extent that R8 PRIME facilitates access to healthcare services, we are committed to maintaining the privacy of your protected health information (PHI) in accordance with applicable law, including the Health Insurance Portability and Accountability Act (HIPAA). Independent licensed providers who treat you through our platform maintain their own Notice of Privacy Practices.

3. Information We Collect

We may collect the following types of information:

• Personal identification information (name, email address, phone number, date of birth)

• Health and medical information provided through intake forms

• Payment information (processed securely through third-party payment processors)

• Device and usage data (IP address, browser type, pages visited)

• Communications with our platform

4. How We Use Your Information

We use the information we collect to:

• Facilitate access to telehealth services provided by independent licensed providers

• Process and manage your intake and care pathway

• Communicate with you about your account and services

• Improve our platform and services

• Comply with legal obligations

• Protect the security and integrity of our platform

5. Information Sharing

We do not sell your personal information. We may share your information with:

• Independent licensed healthcare providers affiliated with the provider network, for the purpose of clinical review and care

• Third-party service providers who assist us in operating our platform, subject to confidentiality agreements

• Legal authorities when required by law or to protect our rights

6. Data Security

We implement commercially reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

7. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us through the patient portal at portal.regnr8me.com.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve user experience and analyze site usage. You may disable cookies through your browser settings, though this may affect site functionality.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised date. Your continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact

For privacy-related inquiries, please contact us through the patient portal at support@regnr8me.com

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